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How do I connect to the ACSecure wireless network?

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Related ServiceWireless Services
Article SummaryThis article is intended for all staff and students.
Instructions
Note:  Before connecting to the ACSecure wireless network, you need your AC network username and password. If you are a student, see Where can I find my network account information?

To connect to the ACSecure wireless network

Select one of the following options

Connect to ACSecure on a Windows 10 device

1. Click on the WiFi symbol in the computer’s taskbar and select ACSecure from the menu that appears.

win step 1

2. Select ACSecure and click "Connect"

win step 2

3. Click "Connect"

win step 3

4. Enter your username and password retrieved from Network Account Info in ACSIS and click "Ok"

win step 4

Connect to ACSecure on a MacOS device

1. Click on the WiFi symbol in the top right corner of the MAC desktop. Then select the ACSecure WiFi option.

MacOS step 1

2. In the new window, enter your username and password retrieved from Network Account Info in ACSIS and click the blue ‘Join’ button.

MacOS step 2

3. Click the blue ‘Continue’ button.

MacOS step 3

4. You may be prompted to enter the admin credentials for the laptop. These credentials would have been set by the student when they initially setup their computer. Once these credentials are entered, click ‘Update Settings’.

MacOS step 4

5. Note that the WiFi symbol is now lit up and solid in color. This means that the WiFi connection is now setup and actively transmitting information.

MacOS step 5

Connect to ACSecure on an Android device

1. From the Android home page, press and hold the WiFi symbol on the pull down menu; then release.

android step 1

2. From the list of Networks, select ACSecure.

android step 2

3. You’ll be presented with this window.

android step 3

4. Set the Network options as follows and enter your username and password retrieved from Network Account Info in ACSIS. Press Connect.

android step 4

Connect to ACSecure on an iOS device 

1. Navigate to the settings application on the iOS Device

iOS step 1

2. Select the Wi-Fi option in the Settings Application

iOS step 2

3. Select the ACSecure wireless network

iOS step 3

4. Enter your username and password retrieved from Network Account Info in ACSIS then click “Join” 

iOS step 4

5. When prompted, select trust to gain access to the ACSecure wireless network 

iOS step 5

6. Verify that you see a checkmark next to the ACSecure wireless network. This means you successfully connected to the ACSecure network! 

iOS step 6

How to forget ACSecure wireless network

How to forget ACSecure on a Windows 10 device

  1. Click the wireless icon in the task tray / task bar.
  2. Right click the “ACSecure” network and select the “Forget” option.

How to remove WiFi credentials from Mac OS

  1. In the top left hand corner of the screen, click the Apple icon and select System Preferences from the list of options.
  2. Select Network from the System Preferences window. 
  3. Ensure that you have selected Wi-Fi from the list of network adapters. Then click the ‘Advanced’ button.
  4. Select the ACSecure WiFi network from the list of networks, then click the – button. Once ACSecure has been removed, click the ‘OK’ button. You will be brought to the previous window; click the ‘Apply’ button to save your changes.

If you cannot connect to ACSecure :

  • Try forgetting the network before trying to connect again
  • Try rebooting the device.
  • If you still cannot connect , contact ITS -- How to contact ITS.
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