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What should I do with suspicious email?

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Article SummaryLook out for email scams, phishing, and malware. Report them to the college spamorscam@ email address.
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You may receive email on your college email account that appears not quite right. If an email asks you for personal information, it is likely a phishing email. If it appears very genuine, but is still asking for personal information that is called spear phishing. Phishing is a type of malware.
Note: ITS will never ask you for personal information in an email. For more on malware, see What is the difference between malware, a virus, a trojan, adware, spyware, and phishing?

What should I do about suspicious emails?

  • Report any email you believe to be a phishing attempt to ITS via the address: spamorscam@algonquincollege.com. The Information Security group will investigate all email sent to this address and take appropriate actions to protect college email. Note: After sending the email, it will still be in your inbox; you should move it to a different folder until you are sure it is spam so you don't accidentally click on it. For in-depth steps, see How do I report spam to ITS using the spamorscam email address?
  • Call extension 5555 if you are suspicious about an email that claims to come from ITS, and ask us to verify it is legitimate.
  • Move your mouse (without clicking) over any links in a suspicious email. If the text says it is from ITS, but when you move the mouse over it the link is something totally different then it is a scam or a phishing attempt - do not click on it!
CAUTION! Never click a link in a suspicious email! This will result in your computer becoming infected with malware and viruses.
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