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I am sharing a Sharepoint Connect URL with staff and they can't access it from off campus. What is wrong?

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Related ServiceSharePoint (Connect)
Article SummaryEnsure your URL starts with https://connect.algonquincollege.com, not just connect.
This article is intended for staff.
Instructions
If you or someone you know are sharing a SharePoint Connect URL, ensure it starts with https://connect.algonquincollege.com ( instead of just connect.) or off-campus people will not be able to view the link.

For more on connecting from home, see How do I connect to SharePoint when I am off-campus?
For more on SharePoint Connect, see What is SharePoint Connect?
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