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How does a new employee get a network account?

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Article SummaryAlgonquin staff use their network account to access all digital services on campus. Your manager starts the process by submitting a request to ITS to have your account created.
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What is my network account?

Your Algonquin College network account is used to access college digital services including Blackboard, email, network and wifi on campus (ACSecure), printing, and more. Note it is NOT used for ACSIS, see What is ACSIS?

Your staff network username is a unique combination of the first 6 letters of your last name, and your first initial. For example if your name is Pat Johnson, your network username may be johnsop. If someone already has that username, a number will be added to the end to create a unique username, for example johnsop7.

How do I get a network account created?

New Algonquin College staff are assigned a network account when their hiring paperwork is processed by Human Resources. College network and email accounts are generated for all new employees (both part-time and full-time) once their information is entered into the HR/Pay system - the department no longer has to submit a paper form for this.

How long should it take?

When the hiring manager's request goes to HR, within 3 days ITS creates the new account. Note: This may take longer at busy times of the year. Your supervisor or manager will receive an email notifying them when your account is created. ITS will send that manager your user name and password.

How do I find my new account username and password?

You (the new employee) can get your new user name and password from your manager. Otherwise you can get it at the ITS service desk if you bring one piece of photo ID. For help, see How to contact ITS.

I'm not full or part time staff, is the process the same?

The process is different for non FT / PT staff.
Note: Managers are still required to fill out the Contractor Network Account Request form (accessible on the college intraweb) if the staff member is one of the following:

  • Residence Staff member
  • Contractor
  • SA Staff member
  • Consultant

Please ensure the form contains as much information as possible prior to submitting it. This will prevent unnecessary delays in processing the request.

For help, see I am a new employee. Why don't I have a network account?

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