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How do I connect to the telephone and network in residence?

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Related ServiceNetwork Connectivity
Article SummaryPlug your device into your Cisco telephone. Plug your telephone into the network jack or Aruba access point.
Instructions
Rooms in Algonquin College Woodroffe residence either have a network jack on the wall (it looks like a telephone jack) or an Aruba wireless access point that looks like a box on the wall, as shown below. For more information on the Aruba wifi AP, see What is the Aruba wireless access point in my residence room?
Aruba wireless access point
Note: You will need one or more network cables to complete these steps.

To connect 1 device (computer, laptop, or other device) to the wired network in residence using the network jack

  1. Connect your network cable to your Cisco telephone. If your telephone is already connected to the wall jack, skip to step 4.
  2. Plug the other end of the network cable from Step 1 into the wall network jack.
  3. At this point your telephone should power on, boot up, and be ready to use. Test it to be sure it works as expected.
  4. Using another network cable, connect your device to your Cisco phone.
  5. Run a test such as connecting to a website to confirm you are connected.
You are connected to the college network!
 

To connect 2 or more devices (computers, laptops, or other devices) to the wired network in residence using the Aruba wifi access point

Note: You will need 2 or more network cables and a person network router to complete these steps.
  1. Setup your personal router including power.
  2. On your personal router, disable Wireless Network. Caution! Failure to do this will result in your residence room's network being disabled by ITS.
  3. Using network cables, plug your devices into your personal router. Follow the manufacturer's instructions.
  4. Connect your network cable to your Cisco telephone. If your telephone is already connected to the wall jack, skip to step 7.
  5. Plug the other end of the network cable from Step 1 into the red jack on the Aruba Access Point as shown below.
Aruba Wireless AP bottom view
  1. At this point your telephone should power on, boot up, and be ready to use. Test it to be sure it works as expected.
  2. Connect your network cable to your Personal Router. Follow your router's instructions.
  3. Plug your Personal Router into the Cisco telephone.  
  4. Your computer, laptop, or other device should be able to connect to the network now. Run a test such as connecting to a website to confirm you are connected.

You are now connected!

Note: If you require special equipment due to a disability, contact ITS before setting up the equipment.


Caution! You are responsible for the Aruba wireless AP. If it is damaged, you will be billed for the cost as outlined in the agreement when you moved in.

If this configuration does not work, contact ITS for assistance - How to contact ITS. When you contact ITS please be prepared to provide your:

  • network user name,
  • room number,
  • if you have a personal router,
  • if you are plugged into the network jack or the Aruba wireless AP, and
  • (for telephone issues) your phone's MAC address - What is a MAC address?

 

Note: ITS recommends that you install a personal firewall - What is a firewall?
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