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How do I connect the telephone in my room in residence?

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Article SummaryThis article is intended for all students in residence.
Instructions
Algonquin College Woodroffe campus residence rooms use Cisco telephones connected to the college network. Both the telephones and computers share the same network.
 

Before connecting your telephone, you will require the following:

  • Your Cisco telephone.
  • The wall jack or an Aruba wireless access point (see below).
  • A network cable. The network cable connects the Cisco telephone to the network.

Rooms in residence either have a network jack on the wall (it looks like a telephone jack) or an Aruba wireless access point that looks like a box on the wall. For more on the Aruba wireless AP, see What is the Aruba wireless access point in my residence room?

If you have a network jack, go to To connect your telephone in residence - network jack
If you have an Aruba wireless AP, go to To connect your telephone in residence - Aruba wireless access point.

 

To connect your telephone in residence - network jack

  1. Connect your wired network cable to the Cisco telephone using the jack on the phone labelled 1 in the diagram below.
Cisco 7912 telephone with residence connections
  1. If you have a network jack in the wall, plug the other end of the network cable into the jack.
  2. The phone display should activate and show that it is connecting to the network. After a minute or so it should have a ringtone and be ready to use. Test the telephone to ensure it works as expected.
You are now connected!
 

To connect your telephone in residence - Aruba wireless access point

  1. Connect your wired network cable to the Cisco telephone using the jack on the phone labelled 1 in the diagram below.
Cisco phone connection aruba 2
  1. On the bottom of the Aruba unit, there are 4 network jacks. Plug the other end of the network cable from Step 1 into the red jack on the far right (E0) as shown below. Note: The blue network jacks are for computers or other non-phone devices.
 Aruba Wireless AP bottom view
  1. The phone display should activate and show that it is connecting to the network. After a minute or so it should have a ringtone and be ready to use. Test the telephone to ensure it works as expected.
You are now connected!
 

Note: If you require special equipment due to a disability, contact ITS before setting up the equipment.

If this configuration does not work, contact ITS for assistance - How to contact ITS.
When you contact ITS please be prepared to provide your:

  • network user name,
  • room number,
  • if you are plugged into the network jack or the Aruba wireless AP, and
  • your phone's MAC address - What is a MAC address?
     
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