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How do I change my voicemail password?

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Article SummaryYou can change your voicemail PIN via phone or online.
This article is intended for all staff at all campuses.

Note: Your voicemail password is also called your voicemail PIN.

Your voicemail PIN must follow these rules:

  • Your PIN must be 6 digits long.
  • Your PIN can not be 3 or more of the same digits in a row.
  • Your PIN can not be only digits from the same row on the telephone.
  • You can not reuse your previous PIN when changing it.

To change your voicemail password via phone

  1. Log into your voicemail. For help, see How do I access my voicemail?.
  2. Press 4.
  3. Press 3.
  4. Enter your new password and confirm it.
You have now changed your voicemail password. You can access your voicemail to confirm the new password.

Note: If this is your first time logging into your voicemail, you will automatically be asked to change your password.

To change your voicemail password via the web interfaces

  1. Go to 
  2. Use your college network username and password to login.
  3. Select Messaging Assistant.
  4. Select Passwords > Change PIN.
  5. Enter your new PIN. Note: It must be at least 6 digits long.
  6. Enter the same PIN again to confirm.
  7. Select Save.
  8. Select Log Out.
Your password / PIN has been changed.

Note: Your voicemail password is also called your voicemail PIN.




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