MediaSite does not support Silverlight (What is Microsoft Silverlight?
). Due to this, some web browsers will not work.
You need to use Internet Explorer (What is Microsoft Internet Explorer?
) or Firefox (What is Mozilla Firefox?
) to use MediaSite.
When you have an event, A/V staff will provide you with the URL to access your recorded event. If you loose that URL or it does not work, contact ITS to request it and the A/V staff will contact you with the information.
Also it is possible that something is wrong with your DNS settings (What is DNS?
). For more, see Why am I unable to access Blackboard or www.algonquincollege.com while connected to the college network?
For more information on MediaSite, see What is MediaSite?For help or training, contact ITS to arrange a Blackboard session - How to contact ITS.